Our experts have assisted numerous utilities and program administrators in designing and planning energy-efficiency and demand-response programs throughout North America. Our best practice program designs have resulted in design enhancements that substantially increased the productivity and cost effectiveness of programs. We have, for example, performed multi-year, multi-million dollar market and technology assessment activities that have led to the design and planning of successful residential and commercial sector programs and assisted in the design of industrial customer programs. You can see at our site energy-efficiency best practices, to see how we established a comprehensive structure for assessing and communicating best practices to help meets todays complex program design challenges.